Customs guidelines
Following these guidelines helps avoid delays or additional fees.
Following these guidelines helps avoid delays or additional fees.
To ensure a smooth shipping process, please follow these guidelines carefully.
You can ship most personal and household items, including:
Clothing and shoes
Electronics (within limits)
Personal items
Small household goods
Some items may require special handling or may be limited:
High-value electronics
Items priced over $400
Large quantities of the same item
👉 Please check with us before shipping these items.
The following items are not allowed:
Weapons or ammunition
Hazardous materials
Illegal items
Perishable goods
👉 If unsure, contact us before shipping.
Provide an accurate description of all items
Declare correct value of your shipment
Avoid sending prohibited or restricted goods without approval
Undervaluing items
Sending multiple identical items without checking
Including restricted items without notifying us
Once your shipment arrives in Ecuador:
Customs clearance typically takes about one week
Delays may occur depending on inspections
If you’re unsure about any item, contact us before shipping.
We’re happy to guide you and avoid delays.