APshipping Terms & Conditions

Effective September 2026

By using APshipping's services, customers acknowledge and agree to the following Terms & Conditions and all policies published by APshipping.

1. Acceptance of Terms

By sending merchandise to APshipping, requesting transportation or delivery services, or otherwise using APshipping's services, the customer agrees to APshipping's published policies, rates, procedures, shipment deadlines, and these Terms & Conditions.

Customers are responsible for reviewing current policies before using APshipping's services.

2. Customer Responsibility

Customers are responsible for:

3. Receipt of Packages in the United States

APshipping maintains records of merchandise received at its U.S. receiving location. Customers may receive notification of received tracking numbers, and photographs of received merchandise are made available for customer verification.

A carrier status such as "Delivered," "Delivered to Reception," "Left with Receptionist," or similar wording does not, by itself, constitute proof that APshipping received the package.

APshipping's receiving location does not have an APshipping-operated reception desk. Packages are delivered by independent carriers to our designated receiving location. APshipping cannot control carrier actions, including packages left outside business hours, left unattended, misdelivered to another location or business, or otherwise incorrectly marked as delivered.

APshipping's own receiving records and package photographs constitute APshipping's record that merchandise was actually received.

4. Missing Packages and 10-Day Reporting Requirement

Customers are responsible for monitoring packages shipped to APshipping.

If a retailer or carrier reports a package as delivered but the customer does not receive an APshipping notification and/or the merchandise does not appear in the customer's APshipping photo records, the customer must notify APshipping within 10 calendar days of the carrier's reported delivery date.

Claims or discrepancies reported after 10 calendar days may not be accepted or investigated.

Customers should not wait until a shipment is being prepared, has departed for Ecuador, or has arrived in Ecuador to report merchandise that was allegedly delivered to the U.S. receiving location weeks earlier.

APshipping is not financially responsible for merchandise that APshipping has no record of receiving.

A carrier's delivery scan alone does not establish receipt by APshipping and does not create an obligation for APshipping to reimburse or replace merchandise.

5. Shipment Deadlines

APshipping publishes shipment deadlines for upcoming departures.

The published deadline is the last day merchandise must be received by APshipping to be included in that shipment.

Merchandise received after the published deadline will normally be processed for the next available shipment.

An item arriving after a shipment deadline and therefore waiting for the next available departure does not constitute a delay by APshipping.

Customers are responsible for planning purchases and carrier delivery times accordingly.

6. Canceled, Unwanted, or Held Merchandise

APshipping cannot know when a customer's purchase, credit card, document, order, or other item has subsequently been canceled, replaced, refunded, or is no longer needed.

If merchandise received by APshipping should not be transported to Ecuador, the customer must notify APshipping before the item is processed or shipped.

Once an item has been processed or transported, all applicable APshipping charges remain due regardless of whether the customer subsequently determines that the item is canceled, expired, replaced, unwanted, no longer useful, or no longer needed.

Failure to notify APshipping does not transfer the cost of processing or transportation to APshipping.

7. Returns

Due to the nature of our receiving service, APshipping cannot guarantee that packages can be rejected when delivered.

Return requests made before shipment are subject to APshipping's current return and handling fees.

Current return handling fees are:

Any carrier, postage, or additional transportation charges are the customer's responsibility.

Customers should contact APshipping as soon as possible if an item needs to be returned.

8. Shipping Charges

Rates are based on APshipping's current published pricing schedule.

Additional charges may apply for oversized shipments, passenger transportation, customs processing, government fees, restricted merchandise, special handling, or other services outside standard transportation.

9. Passenger and Special-Handling Shipments

Certain merchandise may require transportation by private passenger or other special arrangements.

APshipping reserves the right to require full or partial advance payment before transportation is arranged.

Transportation cannot be guaranteed until any required payment or deposit has been received.

10. Customs

All merchandise entering Ecuador is subject to Ecuadorian customs laws, regulations, inspection, and government action.

APshipping cannot guarantee customs clearance times or guarantee that any particular item will be admitted into Ecuador.

Customers are responsible for determining whether merchandise may legally be imported and for all applicable government taxes, duties, penalties, or charges.

Customs inspections, holds, seizures, assessments, and delays are outside APshipping's control.

11. Payment

Payment is due upon notification unless otherwise specified.

Customers are responsible for charges incurred for services performed by APshipping, including transportation that has already occurred, even if the merchandise is subsequently unwanted, canceled, replaced, or no longer useful to the customer.

Failure to pay may result in delayed delivery and/or refusal of future APshipping services.

12. Storage and Abandoned Property

Storage space is limited. Customers should arrange payment, pickup, or delivery promptly after notification.

Packages remaining unpaid or unclaimed for more than 60 days after notification are considered abandoned.

The 60-day period begins on the date APshipping first notifies the customer that the shipment is available for pickup or delivery.

APshipping may, at its discretion, sell, donate, dispose of, or recycle abandoned property in order to recover transportation, storage, customs, handling, and administrative expenses.

Customers waive future claims to abandoned property after the 60-day period.

13. Limitation of Liability

APshipping is not responsible for losses, damages, or delays resulting from circumstances outside its reasonable control, including:

APshipping is not responsible for the purchase price or replacement cost of merchandise it has no record of receiving.

14. Force Majeure

APshipping shall not be liable for delays or losses caused by circumstances beyond its reasonable control, including weather events, natural disasters, strikes, government actions, transportation interruptions, customs inspections, or similar events.

15. Right to Refuse Service

APshipping reserves the right to refuse or discontinue service when necessary, including for repeated nonpayment, violations of APshipping policies, prohibited or restricted merchandise, abusive conduct, or circumstances that create unreasonable operational, financial, legal, or customs risk.

Any outstanding charges for services already performed remain due.

16. Governing Law

These Terms & Conditions are governed by the laws of the State of Florida, United States.

17. Policy Changes

APshipping reserves the right to modify its rates, policies, procedures, or Terms & Conditions at any time.

Updated policies will be published on the APshipping website. Continued use of APshipping's services following publication constitutes acceptance of the current Terms & Conditions.